Providing great customer service is at the heart of what we do, and we're proud to rank 4.9 out of 5 on Reviews.io!
Check out our latest reviews in the gallery below to find out more about our great products, helpful customer service and speedy delivery.
4.92
Based on 103 reviews
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We've been working with Boxmart for a number of years now. Great customer service, faultless.
Reply:
Hello Lauren! Thank you so very much for your lovely review. It will mean so much to the team to hear your lovely comments about our service level. We all take such pride in providing good customer care.
We love working with you, and we also happen to really love your AMAZING postal brownies!
Very best wishes
The BoxMart team
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12 days ago
Excellent packaging!
Reply:
Thank you so much Salman for taking the time to leave such a great review - we're so pleased to hear you are happy with your packaging!
Best wishes
BoxMart
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2 months ago
Everytime the best quality.
Reply:
Hello Regina
Thank you so much for your review - your views really matter to us and knowing how happy you are with our quality is fantastic.
Best wishes
BoxMart
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2 months ago
Lids of boxes are a bit on the thin side not as good as the larger boxes Postage box arrived very damaged a few boxes are not of use as not bubble wrapped or protected inside the large box very disinfected
Reply:
Hello Jennifer - thank you so much for your review, we really appreciate you letting us know about the issues with packing, and must apologise as this isn't how items should be received at all. I'm personally sending you an email now to arrange for damaged items to be replaced on a next day service.
I have also flagged with our warehouse and despatch team to make sure we pack items more securely in future. Our boxes should all be in made-to-measure outers to ensure they arrive in pristine condition.
Happy customers mean the world to us, so please know that on the rare occasions things go wrong, we will always to our utmost to rectify the situation.
Very best wishes
Claire, Director, BoxMart
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2 months ago
Great customer service, good quality products.
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5 months ago
Great service and quick response to queries
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6 months ago
Super fast service
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6 months ago
Quick delivery, excellent qualtiy boxes.
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6 months ago
Solid boxes. Just what I need.
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7 months ago
Fast delivery great product
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7 months ago
Superb products and prices
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8 months ago
Extremely helpful and knowledgable.
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9 months ago
Incredibly helpful, top notch communication, very good products, and the order arrived within 24 hours. Literally nothing could have been done better. As such, would highly recommend and will certainly be using again myself.
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10 months ago
Very prompt and efficient, thank you.
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10 months ago
Great communication, fast delivery, good quality
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11 months ago
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